At Rablo.in, we strive to provide high-quality educational services to students and educators. However, in some cases, you may need to request a refund. Our Refund Policy outlines eligibility for refunds, exceptions to the policy, and the process for requesting a refund.

1. Eligibility for refunds:

1A. For students:

• • Parents can cancel their subscription within the first 3 days of subscription to receive a 100% refund.
  • After 3 days, if the parent cancels the subscription before 7 working days of actual discontinuation of the subscription, the refund will depend on the number of days left after discontinuation.
  • To cancel the subscription, students need to log in to their dashboard, go to the “Mentor” tab, and select the subscription they wish to cancel.

1 B. For educators:

• • There is a 7-day trial period for the Pro plan and any plan worth more than INR 5000 per year. If the subscription is cancelled within this period, a full refund will be provided.
  • Any add-on or service bought on the platform does not have a refund mechanism for educators. 

2. Exceptions to the Refund Policy:

Any service worth less than INR 5000 per service for educators or any service with a period of fewer than 30 days will be exempt from any kind of refund.

3. How to Request a Refund:

3A. For students: To request a refund, students need to log in to their dashboard, go to the “Mentor” tab, and select the subscription they wish to cancel.

3B. Educators can cancel their subscriptions by logging in to their dashboard, going to the “My Account” section, and cancelling their subscriptions. Refunds will only be processed if they meet the conditions mentioned above. 

4. Refund Process:

Refunds will be processed based on the conditions mentioned above for both students and educators.

5. Cancellations:

5A. Students can cancel their subscriptions by logging in to their dashboard, going to the “Mentor” tab, and selecting the subscription they wish to cancel.

5B. Educators can cancel their subscriptions by logging in to their dashboard, going to the “My Account” section, and cancelling their subscriptions.

6. Subject to legislation:

This refund policy is subject to applicable laws and regulations.

Note: This Refund Policy is only applicable to subscriptions and services purchased through the website and does not apply to any other purchases made through other channels. This refund policy is subject to change without notice and is governed by the laws of [insert state or country].

If you have questions or concerns about our refund policy, please do not hesitate to contact us at admin@rablo.in. We will do our finest to assist you.